Why the score is low
Recent public reviews include allegations of delayed withdrawals, prolonged verification, and slow support resolution. One reviewer described slowing your payout from 2 days to 5 days
. That is an individual allegation, not an independently adjudicated finding, and public feedback is mixed.
Sources: Trustpilot consumer reviews and the Illinois Gaming Board cease-and-desist letter dated February 11, 2025. Because licensing and availability vary, readers should verify local law and current operator status before considering any account.
Editorial conclusion
Given the severity of recent complaints and regulatory uncertainty, our template assigns BookMaker 2.5/10 and recommends substantially stronger due diligence than for the leading picks.